Back to Luriven
Legal
PRIVACY POLICY
Last updated: August 2026
We created our apps to provide useful digital services while respecting your privacy and giving you control over your data. This Privacy Policy explains how Luriven Yazılım ve Bilgi Teknolojileri A.Ş. handles information in connection with the apps and services it provides.
App-specific privacy practices: Certain apps may process different types of information depending on their features. Where an app has additional privacy practices, those practices are described in the app-specific sections below and supplement this general Privacy Policy.
01 Your data stays private and protected
Data stored locally within supported apps is protected using platform security features and, where applicable, local encryption.
Some features require information that you choose to submit to be transmitted securely to online services in order to provide the requested functionality. For example, an AI-powered feature may require an image, text, or other content to be sent to a processing provider after you choose to use that feature.
If an app supports cloud synchronization and you choose to enable it, supported data may be synchronized through your personal cloud account, such as iCloud or Google services. Data stored with those providers is also governed by their own terms and privacy policies.
We do not sell your personal data or user-submitted content.
All communications with supported online services are protected using industry-standard encryption (TLS).
02 Security features
Depending on the app and device, security features may include:
- Local encryption for sensitive data
- Face ID / Touch ID support (where available)
- Automatic app locking when the app enters the background or after a configurable period of inactivity
- Secure storage of sensitive information using platform security features
- Optional automatic clearing of copied passwords or one-time codes from the clipboard after a short period of time
These features are designed to help protect your information where they are available and relevant to the app you use.
03 Advertising and App Tracking Transparency (ATT)
We respect your privacy.
- We do not sell your personal data.
- We do not display advertisements within the app.
- A personal account is not required to use supported local features unless a specific feature requires sign-in.
On iOS devices, we may request permission through Apple's App Tracking Transparency (ATT) framework. Granting this permission is entirely optional. If you choose to allow it, your device's advertising identifier (IDFA) may be used solely to measure and optimize the performance of our advertising campaigns.
If you choose not to allow ATT, you can continue using all core features of the app. We do not track you across apps or websites without your permission.
If you choose to use a feature that requires cloud synchronization or another external account, signing in to the relevant provider may be required.
04 Analytics, crash reporting, and subscriptions
To improve the reliability and performance of our apps, we collect limited technical and diagnostic information.
When an app is installed, a random anonymous identifier may be generated to help associate crash reports, diagnostics, feature usage, and subscription events without directly identifying you.
Purchases are processed entirely through the Apple App Store or Google Play. We do not receive or store your payment card information.
We use trusted third-party services, including:
- Firebase (Google LLC) — analytics, crash reporting, and performance monitoring
- RevenueCat — subscription management and purchase validation
Depending on the app, additional service providers may be used to operate specific features. Any app-specific processing is described in the relevant section of this Privacy Policy.
These analytics and subscription services do not receive encrypted passwords, authentication secrets, or other private content stored locally in supported apps, unless such content is explicitly required for a feature and separately disclosed.
05 Contacting support
If you contact us, you may choose to include your anonymous app identifier to help us locate relevant technical information.
Depending on what you choose to share, we may receive:
- Your email address
- Device information
- A description of your issue
This information is used only to provide customer support, investigate technical issues, and improve the app.
06 Your data, your control
Where supported by the relevant app, you may:
- Delete data or individual results using available in-app controls
- Disable cloud synchronization whenever you choose
- Remove synchronized data from your personal cloud storage
- Contact us regarding privacy or deletion requests
Before uninstalling an app, make sure you have backed up any information you wish to keep. Removing an app may result in the loss of locally stored data.
07 No warranties
Our apps are provided "as is" without warranties of any kind.
While we strive to provide secure and reliable services, we cannot guarantee that an app will always operate without interruption, that every security measure will prevent all unauthorized access, or that the app will be compatible with every device or operating system.
08 Extra Information for Lens Search: Identify Anything
The following provisions describe the specific privacy practices that apply when you use Lens Search: Identify Anything and supplement the general Privacy Policy above.
08.1 Purpose of Uploaded Images
Lens Search allows users to capture or select images in order to identify and learn more about objects, plants, animals, insects, food, collectibles, products, coins, and other subjects visible in an image.
Uploaded or captured images are processed to provide features requested by the user, which may include:
- Identifying objects or subjects visible in an image
- Providing descriptions, classifications, names, characteristics, and related information
- Providing relevant facts and contextual information
- Providing estimated product, collectible, price, value, or rarity information where applicable
- Providing food, ingredient, calorie, or nutritional estimates where applicable
- Generating summaries, suggested questions, and related search information
- Answering follow-up questions through the AI Assistant
08.2 AI Processing of Images and Related Inputs
Lens Search uses artificial intelligence and image-analysis technologies to process content submitted by users. When you choose to scan, upload, or analyze an image, the image may be securely transmitted to third-party AI service providers solely to perform the requested visual analysis and return the corresponding result.
Depending on the feature used, the following information may be processed:
- The image you capture or select
- Information or visual content contained within the image
- Questions, prompts, or follow-up requests you submit
- Generated identification results and AI responses
- Limited technical information necessary to complete the request, such as image format, file size, app version, language, timestamps, and basic request identifiers
08.3 User Permission Before AI Processing
Images are not submitted for AI analysis without an action initiated by the user. By capturing a photo, selecting an image, tapping a scan or identify control, or submitting a follow-up question, you request the processing necessary to provide that feature.
If you do not submit an image or initiate an AI-powered feature, the relevant image is not transmitted for that AI analysis.
08.4 Third-Party AI Service Providers
To provide visual identification and AI-powered results, Lens Search may use trusted third-party AI processing providers. Uploaded images and related inputs may be transmitted to those providers through encrypted connections for the purpose of completing the requested analysis.
Third-party providers operate under their own privacy policies and terms regarding data handling and security. We select providers intended to support secure processing, but their independent practices are governed by their own policies.
We do not sell uploaded images, scan results, or AI-generated information to third parties, and we do not use uploaded images for advertising personalization.
08.5 No Biometric Identification
Lens Search is designed to identify visual subjects and provide information about what is shown in an image. It is not intended to authenticate or uniquely identify users.
Lens Search does not use submitted images to create biometric profiles, build a biometric identity database, perform identity verification, or conduct surveillance.
If a person appears incidentally in an image, the image may still be processed as part of the visual analysis requested by the user, but Lens Search does not use that image to authenticate the user or establish a biometric identity profile.
08.6 Scan Results and AI-Generated Information
Information generated from an image may include identification results, descriptions, categories, characteristics, summaries, estimated values, nutritional information, related questions, or responses generated by the AI Assistant.
Such results are generated automatically and may not always be accurate, complete, or current. Results may be processed as necessary to display the requested information, support follow-up interactions, maintain app functionality, diagnose technical issues, and improve service reliability.
08.7 Image Ownership and User Responsibility
Users retain their rights to the original images they submit to Lens Search. Lens Search does not claim ownership of the user's original uploaded images.
Users are responsible for ensuring that they have the appropriate rights, permissions, or lawful basis to capture, upload, and process any image submitted through the app.
08.8 Security and User Control
Images and related information transmitted for AI processing are sent using secure, encrypted connections. We use commercially reasonable technical and organizational measures designed to protect information during transmission and processing; however, no method of electronic transmission or storage can be guaranteed to be completely secure.
Users remain in control of the content they choose to submit. Where deletion or history-management functionality is available within Lens Search, users may remove scan results or associated content using the available in-app controls. Users may also contact us at info@luriven.com regarding privacy or deletion requests.
09 Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
If significant changes are made, we will update the "Last updated" date shown at the top of this page.
We encourage you to review this Privacy Policy periodically.
10 Contact us
If you have any questions about this Privacy Policy, please contact:
Address: Üniversiteler Mah. 1597 Cad. No: 3/127, 06800 Bilkent / Çankaya / Ankara, Türkiye
Email: info@luriven.com